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Books by Berrett-Koehler
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DiSC Relationship Profile
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DiSC Talk!
Biblical Personal Profile System
DiSC® Indra®
Discovering Diversity Profile®
ISight®
idXready
Personal Learning Insights Profile™
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Personal Profile System® for Windows
Professional Service Works!®
Team Dimensions Profile®
Time Mastery Profile®
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Online Learning by CRKInteractive
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Performance Management Company
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Effective Discipline
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Leadership Plus
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Integrity Matters
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Developing and Coaching Others
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Customer Oriented Selling
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Proofamatics
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Winning Through Customer Service
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42 Rules of Employee Engagement
6 C's of Customer Care
6 C's of Customer Care - Deluxe
6 C's of Customer Care Skill Blaster Cards
Accountability
Achieving Communication Effectiveness - Admin Kit
Achieving Communication Effectiveness - Online Course
Achieving Communication Effectiveness Workbook
Achieving Excellence Through Customer Service
Action Selling Certification Package
Action Selling Student Materials
Action Selling Team Training System
Action Selling with Skill Drills
Adventures in Attitudes® Audio Tapes
Adventures in Attitudes® Participant Guidebook
Adventures in Attitudes® Trainer's Kit
Adventures in Attitudes® Affirmation Cards (set of 72)
AIA Classic Audio CDs
AIA Classic Facilitator Kit
AIA Classic Participant Kit
Attaining Excellence
Attaining Excellence for Government
Be Whole
Behavioral Interviewing
Biblical Personal Profile System®
Biblical Personal Profile System® Facilitator's Guide
Capitalizing on Team Talents
Cashing In
Coaching
Coaching for Sales Managers
Coaching Job Skills - Administrative Kit
Coaching Job Skills - Online Course
Coaching Job Skills Participant Workbook - Blended
Coaching Job Skills Participant Workbook - Classroom
Collaborative Skills for Teams
Communicating Up - Administrative Kit
Communicating Up - Online Course
Communicating Up Participant Workbook - Blended
Communicating Up Participant Workbook - Classroom
Conflict Management - A DiSC®-Based Approach
Coping & Stress Profile (Online)
Coping & Stress Profile® Facilitator's Kit
Coping & Stress Profile® (Paper)
Customer Focused Sales Interviews
Customer Oriented Selling - Admin Kit
Customer Oriented Selling Workbook
Customer Service Excellence - Service/Retail Version
Customer Service Excellence - Supermarket Version
Customer Service Training & Development Subscription
Dealing With Difficult Customer Situations - Online
Delegating - Administrative Kit
Delegating - Online Course
Delegating Participant Workbook - Blended
Delegating Participant Workbook - Classroom
Delivering Customer Focused Service - Online Course
Developing and Coaching Others - Admin Kit
Developing and Coaching Others - Workbook
Developing and Coaching Others/SrMgmt - AdminKit
Developing and Coaching Others/SrMgmt - Workbook
Developing Performance Goals & Standards - Admin Kit
Developing Performance Goals & Standards - Online
Developing Performance Goals & Standards Workbook
Developing Performance Goals & Standards- Blended
Dimensions of Leadership Profile®
Dimensions of Leadership Profile® Facilitator's Kit
DiSC® Action Planner Sample Pack (Paper)
DiSC® Buttons (set of 10/ blue S)
DiSC® Buttons (set of 10/ green D)
DiSC® Buttons (set of 10/ red i)
DiSC® Buttons (set of 10/ yellow C)
DiSC® Classic 2.0 Narrative Word Version (Online)
DiSC® Classic 2.0 Narrative Phrase Version (Online)
DiSC® Classic 2.0 Spanish (Online)
DiSC® Classic Facilitator Report (Online)
DiSC® Classic Facilitator's Kit
DiSC® Customer Service Action Planner (Online)
DiSC® Customer Service Action Planner (Paper - set of 10)
DiSC® Group Culture Report (Online)
DiSC® Indra Classroom Cards
DiSC® Indra Team Training Participant Manual
DiSC® Indra® Dyad Report (Online)
DiSC® Indra® Facilitator Kit
DiSC® Indra® Group Report (Online)
DiSC® Indra® Individual Report (Online)
DiSC® Management Action Planner (Online)
DiSC® Management Action Planner (Paper - Set of 10)
DiSC® Management Strategies People Reading Cards
DiSC® Managing Performance Action Planner (Online)
DiSC® People Reading Pen
DiSC® Personal Development Profile® Phrase Version
DiSC® PPSS - Comparison of Multiple PPS/RBA
DiSC® PPSS - Comparison of Multiple PPSs
DiSC® PPSS - Comparison of Multiple RBAs
DiSC® PPSS - Comparison of Single PPS/RBA
DiSC® PPSS - General Characteristics Report
DiSC® PPSS - Role Behavioral Analysis (RBA)
DiSC® PPSS Approach to Managing Others (Online)
DiSC® PPSS Approach to Sales Management (Online)
DiSC® PPSS Approach To Selling (Online)
DiSC® PPSS Role Behavior Analysis (Online)
DiSC® PPSS Strategies for Managing (Online)
DiSC® PPSS Usage Clicks
DiSC® Preview (Set of 25)
DiSC® Relationship Profile
DiSC® Sales Action Planner (Online)
DiSC® Sales Action Planner (Paper - set of 10)
DiSC® Sales Strategies People Reading Card
DiSC® Talk! Action Planner (Online)
DiSC® Talk! Action Planner (Paper - set of 10)
DiSC® Talk! Key to DiSC Dimensions of Behavior
DiSC® Team View Report (Online)
DiSC® Action Planner Sample Pack
DiSC® Classic 1.0 English (Paper)
DiSC® Classic 1.0 Spanish (Paper)
DiSC® Classic 2 Plus Online Report
DiSC® Managing Perf Action Planner (Paper - Set of 10)
DiSC® PPSS Relating to People & Environment (Online)
DiSC® PPSS Strategies for Creating a Positive Relationship
DiSC®-Powered Selling
Discovering Diversity Profile® (Paper)
Discovering Diversity Profile® Facilitator's Kit
Discovering Diversity Profile® Group Report (Online)
Discovering Diversity Profile® Individual Report (Online)
Discovering Diversity Profile® Presentation Materials
Diversity Awareness - New Online!
e-Service
Effective Discipline - Administrative Kit
Effective Discipline Participant Workbook - Blended
Effective Discipline Participant Workbook - Classroom
Effective Discipline Participant Workbook - Online Course
EPIC Credits
Essence of Caring Facilitator Guide
Essence of Caring Participant Book
Essential Skills of Communicating - Blended
Essential Skills of Communicating - Admin Kit
Essential Skills of Communicating - Online Course
Essential Skills of Communicating Workbook
Essential Skills of Leadership - Administrative Kit
Essential Skills of Leadership - Blended
Essential Skills of Leadership - Online
Essential Skills of Leadership Workbook
Establishing Credibility and Trust For Customer Service
Establishing Credibility and Trust For Sales
Everything DiSC Management Facilitation Materials
Everything DiSC Management Profile
Everything DiSC Sales Facilitation Materials
Everything DiSC Sales Profile
Everything DiSC Workplace Facilitation Materials
Everything DiSC Workplace Profile
Everything DiSC® DVD
Everything DiSC® Facilitation System without DVD
Everything DiSC® People-Reading Guide
Everything DiSC® Facilitation System with DVD
Exceptional Service Facilitator Kit - Service/Retail
Exceptional Service Facilitator Kit- Supermarket
Exceptional Service Participant Book - Supermarket
Exceptional Service Participant Book-Service/Retail
Five Star Service for Hospitality Faciliator Package
Five Star Service for Hospitality Faciliator Package
Five Star Service for Hospitality Participant Book
Frontline Management
Gaining Commitments to Action/Closing
Great Connection Personal Action Guide
Handling Customer Complaints
Hiring Winning Talent - Administrative Kit
Hiring Winning Talent - Online Course
Hiring Winning Talent Participant Workbook - Blended
Hiring Winning Talent Participant Workbook - Classroom
I'm Stuck, You're Stuck
I-Sight Facilitator's Manual
I-Sight® (Set of 25)
idXready Listening Situation Cards
idXready Team Situation Cards
Improving Work Habits - Administrative Kit
Improving Work Habits Participant Workbook - Blended
Improving Work Habits Participant Workbook - Classroom
Improving Work Habits Participant Workbook - Online
Improving Your Listening Skills
Innovation on Demand
Leadership Training and Development Subscription
Leading Empowered Teams for Service Quality
Leading Successful Projects - Adminstrative Kit
Leading Successful Projects Participant Workbook
Loyal For Life
Managing Complaints - Administrative Kit
Managing Complaints - Blended
Managing Complaints Workbook
Managing Complaints-Online
Managing Performance Discussions
Motivating Team Members Workbook
Number Skills - Administrative Kit
Number Skills Workbook - Classroom
Overcoming All Objections
Personal Listening Profile® (Online)
Personal Listening Profile® (Paper)
Personal Listening Profile® Facilitator's Kit
Personal Listening Profile® Facilitator's Report
Professionalism in the Office - Administrative Kit
Professionalism in the Office - Online
Professionalism in the Office Workbook Only - Classroom
Proofamatics - Administrative Kit
Proofamatics - Classroom
Prospecting to Create Interest
Providing Performance Feedback - Blended
Providing Performance Feedback - Administrative Kit
Providing Performance Feedback - Online Course
Providing Performance Feedback Workbook
Quality Service... First Time, Every Time Facilitator Kit
Quality Service... First Time, Every Time Workbook
Quest for the Best
Questions Are The Answer for Customer Service
Questions Are The Answer For Sales
QuikDiSC® Card Game
QuikDiSC® Cards
Reinforcing Understanding Of Behavioral Styles- Service
Reinforcing Understanding Of Behavioral Styles-Individuals
Reinforcing Understanding Of Behavioral Styles-Managers
Reinforcing Understanding Of Behavioral Styles-Sales
Reinforcing Understanding Of Behavioral Styles-Teams
Resolving Conflicts - Administrative Kit
Resolving Conflicts Participant Workbook - Blended
Resolving Conflicts Participant Workbook - Classroom
Resolving Conflicts Participant Workbook - Online
Retaining Winning Talent - Administrative Kit
Retaining Winning Talent Workbook - Classroom
Role Behavior Analysis (Paper)
Sales Training and Development Subscription
Service First 12-Session Video Library Set
Service First Video Library Installment Option
Service First: Effective Listening and Questioning
Service First: Effective Telephone Techniques Video
Service First: Empowerment Video
Service First: Exceeding Customer Expectations Video
Service First: Handling Complaints & Irate Customer Video
Service First: Service Recovery Video
Service First: Teamwork Development Video
Service First: The Art of Satisfying Customers Video
Service First: The Language of Positive Communication
Service First: Total Quality Service Video
Service First: Value Added Service Video
Service First: Your Key to Customer Satisfaction Video
Solving Workplace Problems - Blended
Solving Workplace Problems - Online Course
Solving Workplace Problems Administrative Kit
Solving Workplace Problems Workbook - Classroom
Speed - Facilitator Package
Speed - Participant Package
Spirit of Excellence Facilitator Guide
Spirit of Excellence Facilitator Guide - Plasma Center
Spirit of Excellence Participant Book - Plasma Center
Spirit of Excellence Participant Workbook
Supervision Series Essential Administrator Package
Supporting Change - Administrative Kit
Supporting Change Participant Workbook - Blended
Supporting Change Participant Workbook - Classroom
Supporting Change Participant Workbook - Online
Team Dimensions Profile (Online)
Team Dimensions Profile (Paper)
Team Dimensions Profile Facilitator's Kit
Team Dimensions Profile Hit the Mark Game Supplies
Team Dimensions Profile Hit the Mark Score Pads
Team Priority Cards
Territory and Account Management
The 4-Dimensional Manager
The BAD Idea Campaign
The Customer is Boss
The Good Idea Campaign
The Great Connection
Time Mastery Profile (Paper)
Time Mastery Profile® Facilitator's Report (Online)
Time Mastery Profile® Facilitator's Kit
Time Mastery Profile® Individual Report (Online)
Understanding Behavioral Styles for Customer Service
Understanding Behavioral Styles for Individuals
Understanding Behavioral Styles for Managers
Understanding Behavioral Styles for Sales
Understanding Behavioral Styles for Teams
Washing Cars with Feelings
We Hug In The Hallways Here
Webster University St Louis - AiA Textbook
Win-Win Negotiations
Winning Through Customer Service Admin Kit
Winning Through Customer Service Workbook
Work Expectations Profile Facilitator's Kit
Work Expectations Profile Group Report (Online)
Work Expectations Profile Individual Report (Online)
Work Expectations Profile Individual Report (Paper)
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DiSC® Indra® Individual Report (Online)
Suggested Retail
46.50
Your Price
37.20
The First DiSC In-Depth Relationship Assessment DiSC Indra provides, for the first time, the ability to explore and accurately measure the interrelatedness of different DiSC styles. Indra is the DiSC system to use for providing actionable insight into the dynamics of teams and other groups of people. Its unique ability to map and measure the relationships of people makes Indra ideal for conflict resolution, communication, leadership, and coaching applications.
Available exclusively online via the EPIC platform, Indra offers unprecedented flexibility and control in delivering cutting-edge DiSC learning. Available in three level of interpretation and provides feedback reports on Individuals, Dyads (pairs) and Groups.
The Individual Report is required for the Dyad Reports and the Group Report. Once you purchase any of the DiSC Indra Reports, you will be contacted by e-mail or phone within 24 hours to provide details for accessing the EPIC web site.
Today's workplace demands productive communication, positive relationships and extraordinary performance. To bolster employees' skills, organizations have relied on tools that teach individuals about their own style and how to apply it in various settings. Until now, there was no way to directly apply this learning to relationships. Now these critical skills can be developed as never before with DiSC Indra.
Create New Levels of Understanding
Now you have the opportunity to compare groups of individual DiSC Indra Reports from each respondents perspective with a Dyad report.
DiSC Indra offers a model of human relational behavior unavailable in any other DiSC-based assessment. This innovative model brings DiSC learning and understanding to the next level - to that of the relationship itself. It maps
and measures the relationships of people, providing individuals and groups with feedback concerning the interrelatedness of different DiSC styles. DiSC Indra is designed to highlight the areas of compatibility and incompatibility,
pinpointing individuals' differences and providing insight about how to work effectively together. It provides actionable insight into the dynamics of teams and other groups of people.
Take DiSC Learning Further
For nearly 30 years, people and organizations have used DiSC to learn more about themselves and the impact their behavior has on others. The DiSC model explores four primary behavioral styles:
Dominance
Influence
Steadiness
Conscientiousness
DiSC Indra represents the integration of DiSC with the concepts and methods of Interpersonal Psychology. The result is a mathematically precise model that helps people measure and explore the interpersonal dynamics of their relationships. Using a highly developed psychometric model called a circumplex, DiSC Indra explains the interconnectedness of the styles and provides concrete, accurate feedback about how individuals with different patterns interact.
Detailed Reports Provide Three Levels of Interpretation
DiSC Indra's feedback reports provide insight on individuals, dyads (pairs), and groups. Explore the compatibility of specific people, teams, committees, departments - even the entire organization. Understanding which styles work best
together, which can be effective, and which can hinder the group will maximize effectiveness and create synergistic environments. DiSC Indra is the first DiSC-based assessment to offer this kind of in-depth, targeted feedback.
Deeper Learning, Enhanced Applications. DiSC Indra is designed to be used in any setting where interpersonal effectiveness is key to the success of individuals and teams. Through its detailed feedback reports, it provides concrete, accurate information regarding potential obstacles to building effective relationships. DiSC Indra can be used in a variety of applications, including:
leadership
teams
conflict resolution
coaching
communication
Available online via the EPIC platform, DiSC Indra offers unprecedented flexibility and control in delivering cutting-edge DiSC learning.
Because of the complexity of Indra and the importance of facilitation, training is required. You can earn your Indra certificate by attending a three day training session.
The TEAM Approach, Inc. | 2174 Old Philadelphia Pike | Lancaster, PA 17602 | 717.672.0425 | Fax 717.672.0817 | 800.864.4911