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The Cost of Attrition

Most team leaders are unaware of the total disruptive and financial nature of the loss of a valued team member. Hidden costs and impacts are often overlooked. For example, a team member doesn’t normally just up and leave an organization. A team member actually considers leaving three to six months before resigning, and productivity declines because the individual is no longer a committed team member. This impacts other team members and team morale.

Also, most team leaders need to realize the significant leverage that they have to combat turnover. Retaining Winning Talent helps team leaders accept that, in the majority of situations, team members quit their team leader, not their organization. Then Retaining Winning Talent helps that leader take productive steps to retain team members.

Retaining Winning Talent is an 8-hour workshop that focuses on one of the most important assets of any organization – its team leaders and their impact on retaining key team members.

The program provides skills, tools, and a research-based approach that helps team leaders rate the attrition risk of each team member, surface individual team members’ retention needs, increase the level of commitment from each team member, and, most importantly, develop and implement a Retention Action Plan designed to increase retention for the entire team.

Managers and team leaders will be able to

Describe the scope, severity, and cost of attrition.
Determine the risk of attrition for each team member.
Identify which retention factors motivate each team member.
Increase each team member’s engagement and commitment.
Apply the STARS research to build and Implement an effective.
Retention Action Plan for their entire team.

Facilitator Guide

Complete instruction on how to conduct the workshop.
Explanatory text for the trainer.
Sample trainer narrative and facilitation notes.
Facilitator Resource CD-Rom containing PowerPoint presentation, forms, and additional resources.
Participant Workbook pages integrated into the facilitator material.
Complete Retention Action Plan worksheet available.

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