Team Leader as Facilitator

The role of Facilitator is becoming a significant part of the team leader function as well as any function involving training in interpersonal skills. When looking at the behaviors required to be a good facilitator consider the following:

• Communication
• Holds participants' interest when presenting ideas or information
• Gives clear and concise instructions for exercises and other activities
• Maintains appropriate eye contact with participants
• Speaks clearly and audibly
• Uses words that participants understand
• Group Process
• Remains flexible when changes in the lesson plan or schedule are necessary
• Uses positive reinforcement to encourage learning
• Suggests ideas and shares information that may be helpful to participants
• Turns negative classroom situations into positive learning experiences
• Summarizes key points to create meaningful transitions
• Structure
• Uses training aids effectively
• Stimulates learning and participation with a variety of questions, exercises and discussion
• Facilitates well-organized learning experiences