CONFLICT MAGIC

Description

Let's say you are in a team meeting and a disagreement begins. What do you do? If you are like most of us the conflict distresses you and you attempt to eliminate it. However, current research on the dynamics of teamwork suggest that if handled properly conflict can enhance team performance. Conflict can be a powerful team tool when clear goals and mission have been established and have been embraced by individual team members.

This program is best used as a follow-up to a program utilizing the DiSC Classic Profile. (e.g. team building, customer service, management skills, etc.)

Objectives

Create an awareness of the connection between personal goals and mission and the organization's goals and mission
Understand the behavioral aspects of conflict
Identify your personal behavioral approach to conflict
Discuss the conflict styles used by other members of the team
Obtain feedback from other team members on how your approach to conflict adds or subtracts to the ability of the team to meet its goals
Develop a strategy for using your conflict style in a positive way

Key Topics

Presentation of organizations' vision, mission, goals and philosophy
The magic of internal conflict
How to use the power of purpose to make conflict work for the organization
WIIFM-Aligning personal purpose with organizational purpose
Interpersonal conflict - DiSC concepts
Conflict Strategies
Peer feedback on conflict style

Materials

Team Member Behavior Report

The Great Connection

Conduct your own version of this program with the DiSC Classic Facilitator's Kit

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