FACILITATION SKILLS CLINIC

Description

Facilitation skills are no longer just for trainers. Today's team environments require team members, supervisors, and managers to facilitate group process. Key skills are covered in this program including: group dynamics, problem solving techniques, core facilitation techniques, handling conflict and communication skills.

Objectives

Obtain confidential feedback on facilitation skills through a 360 feedback process (prior to the training event)
Create an individual development plan utilizing the 360 feedback report and set goals for developmental opportunity areas.
Share developmental goals and action plan with other participants and manager/coach
Identify peers who have strengths in the areas selected for the developmental plan
Contract with other participants for coaching, observervation, support, and critique as work on developmental goals begins.
Identify and practice facilitation task and maintenance activities
Understand and practice key communication techniques
Demonstrate key questioning techniques
Analyze and use group problem solving processes and techniques
Learn methods for meeting evaluation and develop an action plan for implementing these techniques
Practice key conflict resolution techniques
Deliver and receive a role expectation statement
Learn effective flip charting techniques

Key Topics

Understanding self: profiling participants strengths
Group consensus exercise: facilitation from a participant's viewpoint
Small group dynamics: interpersonal dynamics in action
Facilitation techniques: how to work effectively with groups
Building the skill set of facilitation behaviors
Analyzing the behavioral demands of good facilitation
Skill drills and action planning

Materials

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