Blended learning can save you time and money while enhancing the experience of the learner. Free demos of each CRKi course allow you to sample the quality of the learning:
- Sales Topics: from account management to coaching for sales managers
- Service Topics: from consultative interviewing skills to using DiSC
- Management Topics: Such as coaching and behavioral interviewing
- Employee Topics: Such as understanding others and email etiquette
Course descriptions, Demo access, Pricing and Bundles
* Access to all courses and subscriptions is available for 12 months from the date a student is registered.
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S-110 |
Understanding DISC Behavioral Styles |
$37 |
In this course you will learn to understand your own behavioral style and how to use this knowledge to enhance your communication skills and increase your productivity. |
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S-119 |
Understanding DISC Behavioral Styles for Managers |
$37 |
Managerial relationships often depend on adapting your managerial style. Being able to quickly recognize a person’s behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Managers shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others. |
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S-121 |
Understanding DISC Behavioral Styles for Customer Service |
$37 |
Customer Service relationships often depend on “getting off on the right foot”. Being able to quickly recognize a person’s behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Customer Service shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others. |
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S-122 |
Understanding DISC Behavioral Styles for Sales |
$37 |
Effective selling often depends on “getting off on the right foot”. Being able to quickly recognize a person’s behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Sales shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others. |
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S-123 |
Understanding DISC Behavioral Styles for Teams |
$37 |
Good teamwork often depends on “getting off on the right foot”. Being able to quickly recognize a person’s behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Teams shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others. |
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S-111 |
Reinforcing Your Understanding of DISC Behavioral Styles |
$20 |
In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity. |
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S-124 |
Reinforcing Your Understanding of DISC Behavioral Styles for Managers |
$20 |
Managerial relationships often depend on adapting your managerial style. Being able to quickly recognize a person’s behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Managers shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others. |
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S-125 |
Reinforcing Your Understanding of DISC Behavioral Styles for Customer Service |
$20 |
Customer Service relationships often depend on “getting off on the right foot”. Being able to quickly recognize a person’s behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Customer Service shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others. |
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S-126 |
Reinforcing Your Understanding of DISC Behavioral Styles for Sales |
$20 |
Effective selling often depends on “getting off on the right foot”. Being able to quickly recognize a person’s behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Sales shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others. |
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S-127 |
Reinforcing Your Understanding of DISC Behavioral Styles For Teams |
$20 |
Good teamwork often depends on “getting off on the right foot”. Being able to quickly recognize a person’s behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Teams shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others. |
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C-100 |
Handling Customer Complaints |
$37 |
This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive. |
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C-101 |
Establishing Credibility and Trust for Customer Service |
$37 |
Decisions to stay with one vendor or supplier require all the people who come in contact with the customer to establish some level of credibility and trust. Establishing positive credibility and trust allows customer service people a better opportunity to create longer term business relationships. This course will discuss what you can do to intentionally build trust and confidence with your customers. |
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C-102 |
Managing Performance Discussions |
$37 |
This course provides a process to help managers have a discussion with an employee when performance needs to improve. Key communication skills are addressed, as well as a step-by-step outline for conducting the discussion in a way that respects the individual, and encourages him or her to take responsibility for improving performance. |
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C-103 |
Establishing Credibility and Trust for Sales |
$37 |
Decisions to choose a vendor or supplier require all the people who come in contact with the client to establish some level of credibility and trust. Establishing positive credibility and trust allows sales people a better opportunity to create longer term business relationships. This course will discuss what you can do to intentionally build trust and confidence with your clients. |
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C-104 |
Customer Focused Sales Interviews |
$37 |
In this course you will learn professional sales interviewing techniques that will help you establish credibility, qualify opportunities more effectively, and discover a prospect’s important business needs, goals, priorities and personal win. |
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C-105 |
Questions Are The Answer for Customer Service |
$37 |
This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, and when to use them. We’ll discuss seven different types of questions and how you can use each one. |
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C-106 |
Questions Are the Answer for Sales |
$37 |
This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, and when to use them. We’ll discuss seven different types of questions and how you can use each one. |
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C-107 |
Overcoming All Objections |
$37 |
This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive |
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C-108 |
Behavioral Interviewing |
$37 |
The purpose of this course is to make the interviewing process easier, more effective, and to provide you with the tools you need to ask the right questions to better discover if your candidate is the right person for the job. |
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C-109 |
Territory and Account Management |
$37 |
In this course you will learn the skills to: define your territory, understand your customer base, prioritize your clients and prospects. You will learn four-step method for managing your territory. You will also learn how to protect that territory. |
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C-110 |
Gaining Commitments to Action/Closing |
$37 |
In this course we will discuss a variety of techniques for gaining little commitments from a prospect to advance the sale. You will learn the difference between low pressure and high pressure closing styles, also, how to recognize buying signals from your prospect, and how to deal with them. We will see what closing method is most effective with different personality styles. We will also discuss what to do if the prospect says “no thanks” and how to overcome objections when closing. |
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C-111 |
Coaching |
$37 |
In this course we will identify and practice five (5) keys to your coaching success and offer several important coaching tips. Through exercises and case studies you will learn practical coaching skills and when to use them. |
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C-112 |
Win-Win Negotiations |
$37 |
In this course we examine the sales negotiation process and determine the types of negotiations that cause people the most difficulty. We practice an effective negotiation process that will help you and your customer get to a win |
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C-113 |
Prospecting to Create Interest |
$37 |
In this course, you will learn how to leverage your past success and use a system to identify, classify, and approach high level people and new opportunities. We will also offer you tips on creating internal advocates from existing clients. We’ll practice how to qualify an opportunity and how to plan ahead to get the most out of each client meeting. |
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C-114 |
Coaching for Sales Managers |
$37 |
The responsibilities of a sales manager or supervisor are varied. One responsibility far too critical to delay or not focus on consistently is your responsibility to coach people on your sales team. In this course you will identify and practice five (5) keys to your sales coaching success. Through exercises and case studies you will learn practical sales coaching skills and when as well as how to apply them. |
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C-115 |
Win-Win Negotiations For Managers |
$37 |
In this course we examine the negotiation process and determine the types of negotiations that cause people the most difficulty. You’ll review the strategies behind some common negotiation tactics and learn to recognize the pitfalls that you can avoid. You’ll practice an effective negotiation process that will help you and the other party get to a win/win. |
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C-116 |
Introduction to Sales – Sales Professionals Make the Difference |
$20 |
Smart organizations invest in developing their salespeople’s skills to gain and then keep the “competitive edge.” This introductory course is intended to set the stage so you can sharpen your selling skills to become even more effective. Customer Focused Selling is not training for the sake of training. We are committed to help you incorporate our techniques into a “system” that will allow you to improve your personal results and exceed your business and personal goals. |
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C-117 |
Effective Presentations |
$37 |
A great presentation is one that moves the audience, customer or prospect to take positive action. This course shows how to structure a presentation to address their needs, and priorities. The course addresses recognizing and adapting to motivations & needs of the audience, making an impact, movement & gestures, voice, pauses, professional image, constructing a benefit statement, use of PowerPoint, white board and flip charts and other fundamentals of effective presentations. |
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I-101 |
Managing Effectively For Improved Results With DISC |
$20 |
“Managing Effectively For Improved Results With DISC” is the perfect complement to Inscape Publishing’s idX ready: Frontline Management: Leveraging the Strengths of Your Style. Use this interactive and entertaining course as a pre-work assignment to provide a solid foundation of DISC behavioral style knowledge, spend valuable class time applying DISC in management situations and then after the class as a review and reinforcement tool for a full year. |
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I-102 |
Building Stronger Teams for Improved Results With DISC |
$20 |
“Building Stronger Teams for Improved Results With DISC” is the perfect complement to Inscape Publishing’s idX ready: Reducing Team Conflict. Use this interactive and entertaining course as a pre-work assignment to provide a solid foundation of DISC behavioral style knowledge, spend valuable class time applying DISC in team situations and then after the class as a review and reinforcement tool for a full year. |
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I-103 |
Improving Client Relationships and Sales Results with DISC |
$20 |
“Improving Client Relationships and Sales Results with DISC” is the perfect complement to both Inscape Publishing’s idX ready: DiSC® Relationship Selling. Use this interactive and entertaining course as a pre-work assignment to provide a solid foundation of DISC behavioral style knowledge, spend valuable class time applying DISC in selling situations and then after the class as a review and reinforcement tool for a full year. |
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QL-102 |
Email Etiquette |
$28 |
Email is an important element of everyone’s work life, yet many people have never been trained on the key elements of sending effective email. As a result, too many unimportant and ineffective email messages are sent that tie up valuable resources and employee’s time. This program is designed to help participants recognize when email should and should not be used, and important tips for sending effective email communications. This helps increase the professionalism and efficiency in your organization, and can increase employee awareness of email risks, which could end in costly lawsuits. |
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B-102-12 |
Sales Training and Development Subscription |
$159 |
The Sales Training Subscription gives every salesperson the potential to leap to higher sales plateaus. How? By learning a comprehensive set of basic skills and knowledge – the grounding they need to sell successfully and consistently.Includes 12 months access to the following courses:
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| B-202-12 | Customer Service Training and Development Subscription |
$105 |
Customer Service organizations that create positive customer relationships will win in this new century. The Internet has impacted every aspect of business – both domestically and globally. Today, customers have fingertip access to a vast array of resources that give them tremendous knowledge – and power, including new and efficient ways to train Customer Service representatives. The potential for your Customer Service people to make a real difference in every business is rising. The individual representative holds extraordinary influence over the customer’s relationship with a company. Understanding your customer, learning how to put the customer first, and leveraging the potential that lies in every person on your team that touches a customer is the winning formula for the new century.Includes 12 months access to the following courses:
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B-302-12 |
Leadership Training and Development Subscription |
$99 |
Despite the massive shifts in today’s business landscape, one key success factor remains constant: leadership. Unlocking the leadership potential of your employees will drive your company to leadership in its industry.Includes 12 months access to the following courses:
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Online Volume Pricing
Please note that for any situation where the your needs exceed 2,500 students we can provide you special pricing for that organization.
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Item |
Seats |
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| RUBS Courses/Intro/IDX Courses (S-111, S-124, S-125, S-126, S-127, C-116 I-101, I-102 and I-103)Any combination of available RUBS coursesAccess is available for 12 months from the date a student is registered. |
1-99 |
$20 |
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100-249 |
$19 |
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250-499 |
$18 |
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| All other Single (Non-RUBS/Intro or IDX) Courses (C-100 thru C-116, S-110, S-119, S-121, S-122 and S-123)Any combination of available Corporate Sales Coaches Non-RUBS coursesAccess is available for 12 months from the date a student is registered. |
1-99 |
$37 |
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100-249 |
$35 |
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250-499 |
$33 |
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| Quantum Learning Courses(QL-101/QL-102)Access is available for 12 months from the date a student is registered. |
1-99 |
$28 |
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100-249 |
$26 |
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250-499 |
$24 |
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| SubscriptionsAny combination of available subscriptionsAccess is available for 12 months from the date a student is registered. |
1-99 |
$159 |
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100-249 |
$95 |
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250-499 |
$84 |
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Unlimited Use Licenses pricing is available only if you host:
Any single course:
- One-year license @ $10,000.
- Two-year license @ $15,000.
- Three-year license @ $20,000.
Any single “Reinforcing Your Understanding of DISC Behavioral Styles” course:
- One-year license @ $6,000.
- Two-year license @ $9,000.
- Three-year license @ $12,000.
All five “Reinforcing Your Understanding of DISC Behavioral Styles” courses (management, sales customer service, teams & general communications):
- One-year license @ $15,000.
- Two-year license @ $22,500.
- Three-year license @ $30,000.
All five “Understanding DISC Behavioral Styles” Courses (management, sales, customer service, teams & general communications):
- One year – $25,000
- Two year – $40,000
- Three year – $50,000
Any individual subscription (Bundle for sales, customer service or leadership):
- One year – $25,000
- Two year – $40,000
- Three year – $50,000
Entire Corporate Sales Coaches Online Library:
- One-year license @ $60,000.
- Two-year license @ $100,000.
- Three-year license @ $120,000.
