Privacy Policy

This Privacy Policy governs the manner in which The TEAM Approach, Inc collects, uses, maintains and discloses personal data. This privacy policy applies to www.teamapproach.com and related company websites as well as all products and services offered by The TEAM Approach.

Personal Information Privacy

We may collect personal information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, respond to a survey or assessment, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our site. Users may be asked to provide name, email address, mailing address, phone number, and credit card information. Users may, however, visit our site anonymously. We will collect personal information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal information, but it may prevent them from engaging in certain site related activities. The TEAM Approach, Inc will not sell your contact information. Any information you provide stays with us.

Behavioral Profiles and EPIC Accounts

It is our policy that behavioral assessments are the property of the respondent. Should a respondent request a personal report directly from The TEAM Approach, Inc, it is our policy that we will provide the respondent with a copy of that report.

Email addresses are often gathered during the process of taking a personal assessment from our site. If a respondent requests a final copy of their report, The TEAM Approach, Inc. will provide that copy directly to the respondent using the email address provided. Other examples of how a user’s email address may be used when responding to a behavioral assessment includes sending access to MyEverythingDiSC, sending email reminders to complete the assessment, resending report or log in information. Your personal DiSC data may be used in a team or group report at the request of a company or facilitator for training purposes. You can request that your personal data be completely removed at any time.

EPIC administrators who set up an account through The TEAM Approach, Inc will occasionally receive emails relating to important information regarding EPIC such as system and privacy updates, pricing updates, and new products. This is not a subscription service and therefore there is no opt-out feature. If you no longer wish to receive emails regarding your EPIC account, we humbly request that you contact us regarding the closure of your account, which you can do at any time at no cost. Closing your account will result in your inability to continue distributing assessments and accessing your completed reports.

Data Privacy information for publishers/platforms we utilize:

Wiley Data Privacy Information

EPIC Data Privacy Acceptance Information (for respondents)

Non-personal Information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our site may use “cookies” to enhance user experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

Possible uses of collected information

The TEAM Approach, Inc collects and uses users’ personal information for the following purposes:

  • To improve our customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
  • To improve our site. We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To administer a content, promotion, survey or other Site feature.
  • To send users information they agreed to receive about topics of interest to them.
  • To send periodic emails regarding product updates, new features, beta test opportunities, etc.
  • To email or ship good/services requested
  • To provide product updates and reminders

The email address a user provides for our order processing will only be used to send information and updates pertaining to the order. It may also be used to respond to their inquiries, and/or other requests or questions. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include an unsubscribe link at the bottom of each email or the user may contact us to request being unsubscribed.

How we protect your information

We partner with data sub-processors who adopt appropriate data collection, storage and processing practices, and security measures to protect your data against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, or transactional information.

Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for users.

Changes to this privacy policy

The TEAM Approach, Inc has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information that we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

The TEAM Approach

, 2174 Old Philadelphia Pike, Lancaster PA 17602

800-864-4911

rick@teamapproach.com